Intercom and Agentkit overlap in one place: an AI agent that answers customer questions from your content. Beyond that they're different products. Intercom is an enterprise customer-service platform — shared inbox, ticketing, omnichannel, advanced workflows, SSO and HIPAA — priced per seat ($29–$132/seat/mo) plus $0.99 for every Fin AI resolution. Agentkit does the narrower job of an AI website chatbot trained on your site, docs and FAQs, for a flat monthly fee ($0–$399.99/mo) with no per-seat or per-resolution charges. If you need a full help desk with human agents and omnichannel, Intercom is the right tool and Agentkit does not replace it. If you mainly want a predictable, content-trained chatbot on your website, Agentkit is far cheaper and simpler.
We hebben Agentkit en Intercom vergeleken op 16 punten die belangrijk zijn bij het kiezen van een AI-chatbot — prijzen, AI-modellen, trainingsbronnen, embedding en support. Agentkit komt als beste uit de bus op 6 daarvan — waaronder Pricing model, Free plan en Entry paid plan, terwijl Intercom elders zijn plek behoudt. Hier is de eerlijke, zij-aan-zij vergelijking.
Zo vergelijken Agentkit en Intercom plan voor plan, zodat je jouw huidige Intercom-niveau kunt afzetten tegen het gelijkwaardige Agentkit-plan. Elk cijfer is gecontroleerd aan de hand van de openbare prijspagina's van de aanbieders — hieronder gedateerd.
| Plan | Agentkit | Intercom |
|---|---|---|
| Free / EntryAgentkit has a permanent free plan; Intercom only offers a 14-day trial and then charges per seat plus $0.99 per Fin AI resolution. | $0/mo — 50 messages, 1 bot | 14-day trial, then Essential $29/seat/mo |
| Entry (Hobby)Same headline number, but Intercom is per seat and adds per-resolution AI fees; Agentkit's price is flat and all-in. | $29.99/mo flat — 2,000 messages | Essential $29/seat/mo + $0.99/resolution |
| Popular (Standard)Three Agentkit seats cost less than two Advanced seats — before any Fin resolution charges. | $119.99/mo flat — 12,000 messages, 3 seats | Advanced $85/seat/mo + $0.99/resolution |
| Pro / EnterpriseExpert adds enterprise compliance Agentkit doesn't offer, but five Expert seats alone exceed Agentkit Pro before resolution fees. | $399.99/mo flat — 40,000 messages, 5 seats | Expert $132/seat/mo + $0.99/resolution |
Prijzen per 22 juni 2026, gebaseerd op de openbare prijspagina van elke aanbieder. Plannen veranderen — controleer de actuele prijzen voordat je besluit.
List the sources your Fin AI agent was trained on (help center articles, site URLs, docs, snippets).
Create an Agentkit chatbot and re-add those same sources — crawl your site and upload files.
Match your tone, welcome message and branding, then add any actions like lead capture.
Add the Agentkit widget to your site alongside or in place of the Intercom Messenger and go live.
De migratie van Intercom hangt af van je bronnen, integraties en tests. Controleer de antwoorden en de overdracht aan je team voordat je je live chatbot vervangt.
Bouw binnen enkele minuten een chatbot getraind op jouw content en laat hem naast je huidige tool draaien. Voor het Free-plan is geen creditcard nodig.
Eerlijk verdict — lees de volledige vergelijking hieronder
| Functie | Agentkit | Intercom |
|---|---|---|
| Product category | AI website chatbot trained on your content | Full customer-service suite (inbox, ticketing, AI) |
| Pricing model | Flat monthly fee | Per seat + $0.99 per Fin AI resolution |
| Free plan | $0/mo — 50 messages, 1 chatbot, kept indefinitely; 5 AI models including GPT-6 Sol | 14-day free trial, no permanent free plan |
| Entry paid plan | $29.99/mo flat — 2,000 messages | $29/seat/mo + $0.99 per resolution |
| AI answer pricing | Included in flat plan, no per-answer fee | $0.99 per Fin AI resolution |
| Seats | 1–5 seats included by plan, no per-seat fee | Billed per seat on every plan |
| AI models | GPT, Claude & Gemini (12 models), switch per bot | Fin AI engine (model choice not user-selectable) |
| Training sources | Website, documents, text, Q&A | Website, help center, docs, snippets |
| Channels | Website / web widget, email; Instagram DMs on all plans; WhatsApp on every paid plan | Web, email, SMS, WhatsApp, phone (usage-based) |
| Shared inbox & ticketing | Not available | Yes — core feature |
| Workflow automation | 5 custom action types | Advanced workflow builder, routing, assignment |
| Embed options | JS widget, React, iframe, WordPress | Messenger widget, mobile SDK |
| Languages | 95+ | Multilingual help center & Messenger |
| Remove branding | Standard plan ($119.99/mo) | Branding tied to plan tier |
| Enterprise compliance | Standard security controls (no SOC 2 / HIPAA advertised) | SSO, HIPAA support, SLAs (Expert) |
| API access | Yes (Hobby+) | Yes |