Intercom and Agentkit overlap in one place: an AI agent that answers customer questions from your content. Beyond that they're different products. Intercom is an enterprise customer-service platform — shared inbox, ticketing, omnichannel, advanced workflows, SSO and HIPAA — priced per seat ($29–$132/seat/mo) plus $0.99 for every Fin AI resolution. Agentkit does the narrower job of an AI website chatbot trained on your site, docs and FAQs, for a flat monthly fee ($0–$399.99/mo) with no per-seat or per-resolution charges. If you need a full help desk with human agents and omnichannel, Intercom is the right tool and Agentkit does not replace it. If you mainly want a predictable, content-trained chatbot on your website, Agentkit is far cheaper and simpler.
Comparamos Agentkit y Intercom en 16 puntos que importan al elegir un chatbot de IA — precios, modelos de IA, fuentes de entrenamiento, integración y soporte. Agentkit queda por delante en 6 de ellos — incluyendo Pricing model, Free plan y Entry paid plan, mientras que Intercom se mantiene firme en lo demás. Aquí tienes el desglose honesto y en paralelo.
Aquí tienes la comparación plan por plan entre Agentkit y Intercom, para que puedas equiparar tu plan actual de Intercom con el plan Agentkit equivalente. Cada cifra se contrasta con las páginas públicas de precios de los proveedores, con la fecha de revisión indicada abajo.
| Plan | Agentkit | Intercom |
|---|---|---|
| Free / EntryAgentkit has a permanent free plan; Intercom only offers a 14-day trial and then charges per seat plus $0.99 per Fin AI resolution. | $0/mo — 50 messages, 1 bot | 14-day trial, then Essential $29/seat/mo |
| Entry (Hobby)Same headline number, but Intercom is per seat and adds per-resolution AI fees; Agentkit's price is flat and all-in. | $29.99/mo flat — 2,000 messages | Essential $29/seat/mo + $0.99/resolution |
| Popular (Standard)Three Agentkit seats cost less than two Advanced seats — before any Fin resolution charges. | $119.99/mo flat — 12,000 messages, 3 seats | Advanced $85/seat/mo + $0.99/resolution |
| Pro / EnterpriseExpert adds enterprise compliance Agentkit doesn't offer, but five Expert seats alone exceed Agentkit Pro before resolution fees. | $399.99/mo flat — 40,000 messages, 5 seats | Expert $132/seat/mo + $0.99/resolution |
Precios al 22 de junio de 2026, según la página pública de precios de cada proveedor. Los planes cambian — verifica los precios actuales antes de decidir.
List the sources your Fin AI agent was trained on (help center articles, site URLs, docs, snippets).
Create an Agentkit chatbot and re-add those same sources — crawl your site and upload files.
Match your tone, welcome message and branding, then add any actions like lead capture.
Add the Agentkit widget to your site alongside or in place of the Intercom Messenger and go live.
La mayoría de los equipos se cambian desde Intercom en menos de una hora — vuelves a agregar las mismas fuentes y ya estás en marcha.
Crea un chatbot entrenado con tu contenido en minutos y pruébalo en paralelo. El plan Free no requiere tarjeta de crédito.
Veredicto honesto — lee la comparación completa abajo
| Función | Agentkit | Intercom |
|---|---|---|
| Product category | AI website chatbot trained on your content | Full customer-service suite (inbox, ticketing, AI) |
| Pricing model | Flat monthly fee | Per seat + $0.99 per Fin AI resolution |
| Free plan | $0/mo — 50 messages, 1 chatbot, kept indefinitely | 14-day free trial, no permanent free plan |
| Entry paid plan | $29.99/mo flat — 2,000 messages | $29/seat/mo + $0.99 per resolution |
| AI answer pricing | Included in flat plan, no per-answer fee | $0.99 per Fin AI resolution |
| Seats | 1–5 seats included by plan, no per-seat fee | Billed per seat on every plan |
| AI models | GPT, Claude & Gemini (10 models), switch per bot | Fin AI engine (model choice not user-selectable) |
| Training sources | Website, documents, text, Q&A | Website, help center, docs, snippets |
| Channels | Website / web widget | Web, email, SMS, WhatsApp, phone (usage-based) |
| Shared inbox & ticketing |
| Not available |
| Yes — core feature |
| Workflow automation | 5 custom action types | Advanced workflow builder, routing, assignment |
| Embed options | JS widget, React, iframe, WordPress | Messenger widget, mobile SDK |
| Languages | 95+ | Multilingual help center & Messenger |
| Remove branding | Standard plan ($119.99/mo) | Branding tied to plan tier |
| Enterprise compliance | Standard security controls (no SOC 2 / HIPAA advertised) | SSO, HIPAA support, SLAs (Expert) |
| API access | Yes (Hobby+) | Yes |