Terms of Service

Our terms and conditions

1. Acceptance of Terms

By accessing or using Agentkit ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. We may update these Terms from time to time, and your continued use of the Service after any changes constitutes acceptance of the revised Terms.

2. Description of Service

Agentkit is a software-as-a-service platform that allows users to create AI-powered chatbots, train them with website content or documents, and embed them on external websites. The Service includes:

  • Chatbot creation and configuration
  • Content training and knowledge base management
  • An embeddable chat widget
  • Conversation analytics and lead capture
  • API access

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

  • Provide accurate and complete information when creating your account
  • Notify us immediately of any unauthorized use of your account
  • Not share your account credentials or API keys with unauthorized parties
  • Be responsible for all content uploaded to or generated through your account

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Distribute malware, spam, or other harmful or deceptive content
  • Attempt to gain unauthorized access to the Service or its related systems
  • Interfere with or disrupt the integrity or performance of the Service
  • Use the Service to create chatbots that impersonate real individuals without their consent
  • Scrape, crawl, or index websites in violation of their terms of service or robots.txt directives
  • Use the Service for any purpose that is illegal, harmful, or fraudulent

We reserve the right to suspend or terminate accounts that violate these terms.

5. Intellectual Property

Your Content: You retain all ownership rights to the content you upload, create, or generate through the Service, including training data, chatbot configurations, and conversation logs. By using the Service, you grant us a limited license to process, store, and display your content solely for the purpose of providing the Service to you.

Our Platform: The Service, including its software, design, features, and documentation, is owned by Agentkit and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or branding.

6. Billing and Payments

Billing and payment processing for the Service is handled by Stripe, our merchant of record, through Stripe Managed Payments. Stripe handles payment processing, tax collection, invoicing, refunds, and chargebacks on our behalf. The applicable payment terms are presented at checkout. For billing disputes or refund requests, please contact us through our help page.

7. Termination

You may terminate your account at any time through the account settings. We may suspend or terminate your access to the Service if you violate these Terms, if your account remains inactive for an extended period, or if required by law. Upon termination, your right to use the Service ceases immediately. We may retain certain data as required by law or for legitimate business purposes.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Agentkit and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or in connection with your use of the Service. Our total aggregate liability for any claims arising out of or related to these Terms or the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any defects will be corrected. AI-generated responses may contain inaccuracies, and you are responsible for reviewing chatbot outputs.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Agentkit operates, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the competent courts of that jurisdiction.

11. Changes to Terms

We may modify these Terms at any time by posting the updated version on our website. We will notify you of material changes via email or through the Service. Your continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

12. Contact

If you have any questions about these Terms, please contact us through our help page.

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