Your agent can now do more than answer questions. Define custom actions that trigger during conversations - collect leads, show buttons, display forms, or call external APIs.
What's New
- Lead capture - Collect names, emails, and phone numbers during conversations
- Custom buttons - Show clickable buttons that link to pages or trigger actions
- Custom forms - Build multi-field forms for bookings, signups, or data collection
- API actions - Connect to external systems with custom HTTP requests
- Smart triggers - AI decides when to show each action based on context
Get Started
- Go to your agent's Actions tab
- Click Add Action and select a type
- Configure the action settings and trigger conditions
- Save and test in the Playground