Connect Help Scout and send escalated conversations to the mailbox your team already uses.
What's New
- Help Scout connection - Connect Help Scout from the Integrations page
- Mailbox selection - Choose where escalated conversations should go
- Conversation context - Give teammates the visitor's request and recent chat details
Get Started
- Open Actions > Integrations and connect Help Scout
- Add an Escalate to human action
- Choose Help Scout as the destination and save