Connect Intercom and let your agent hand off conversations that need a human response.
What's New
- Intercom connection - Connect Intercom from the Integrations page
- Human escalation - Create an Intercom conversation from chat when needed
- Useful context - Include the visitor's request and recent messages for your team
Get Started
- Open Actions > Integrations and connect Intercom
- Add an Escalate to human action
- Choose Intercom as the destination and save