Connect Zendesk and let your agent create a ticket when a conversation needs human support.
What's New
- Zendesk connection - Connect Zendesk from the Integrations page
- Escalation action - Let the agent hand off conversations to your support team
- Conversation context - Tickets include the visitor's request and recent chat context
Get Started
- Open Actions > Integrations and connect Zendesk
- Add an Escalate to human action
- Choose Zendesk as the destination and save