Prevent abuse and manage costs with message rate limits. Set how many messages each visitor can send within a time window.
What's New
- Configurable limits - Set messages per time window (e.g., 20 messages per hour)
- Friendly messaging - Users see a countdown when they hit the limit
- Test bypass - Rate limits don't apply in the Playground or via API keys
Get Started
- Go to your agent's Settings tab
- Find Rate Limiting and enable it
- Set maximum messages and time window
- Save changes
Example Configurations
| Use Case | Limit | Window |
|---|---|---|
| Customer support | 50 | 1 hour |
| Sales/lead gen | 20 | 15 min |
| High-traffic sites | 10 | 10 min |
Rate limiting is available on all plans.