Settings
Configure AI behavior, model selection, and general agent settings.
Control how your agent behaves with AI settings, model selection, and general configuration options.
AI Settings
Access AI configuration from the AI tab in your agent dashboard.
Instructions
The instructions define your agent's personality and behavior. This is the most important setting for response quality.
Example instructions:
You are a helpful customer support assistant for Acme Software. Your role: - Answer questions about our project management tool - Help users troubleshoot common issues - Direct users to relevant documentation Guidelines: - Be friendly and professional - Keep responses concise (2-3 paragraphs max) - If you don't know something, say so and suggest contacting support - Never make up information not in your training data
Instruction Presets
Choose from pre-built instruction templates:
| Preset | Best For |
|---|---|
| AI Chatbot | General purpose assistant |
| Customer Support | Customer help, troubleshooting |
| Sales Agent | Product questions, lead qualification |
| Language Tutor | Language learning assistance |
| Coding Expert | Programming and technical help |
| Life Coach | Personal development guidance |
| Custom | Write your own instructions |
Model Selection
Choose the AI model that powers your agent:
| Model | Strengths | Speed | Cost |
|---|---|---|---|
| GPT-6 Astra | OpenAI's most capable model, advanced reasoning | Fast | Higher |
| GPT-6 Sol | OpenAI's new flagship-tier core model | Fast | Higher |
| GPT-6 Luna | Fast, low-cost OpenAI model | Fastest | Lower |
| GPT-5.6 Sol | OpenAI frontier model, advanced reasoning | Fast | Higher |
| GPT-5.6 Terra | Strong general-purpose reasoning | Fast | Medium |
| Claude Fable 5.1 | Advanced Anthropic model for nuanced responses | Fast | Higher |
| Claude Opus 5.5 | Anthropic's newest Opus | Fast | Higher |
| Claude Opus 5 | Anthropic frontier model | Fast | Higher |
| Claude Sonnet 5 | Strong balance of quality and speed | Fast | Medium |
| Claude Haiku 4.5 | Fast, cost-effective | Fastest | Lower |
| Gemini 3.7 Flash | Fast Google model | Fastest | Lower |
| Gemini 3.1 Pro | Advanced Google model, long context | Fast | Higher |
Default model: New agents on every plan, including Free, start with GPT-6 Sol. In our evaluation, it was the most reliable at answering from your content and at running actions and multi-step tools. Existing agents keep their selected model. Switch to GPT-6 Luna, Claude Haiku 4.5, or Gemini 3.7 Flash for high-volume use cases, or to GPT-5.6 Sol, Claude Opus 5, or Gemini 3.1 Pro when you need more reasoning.
Model availability depends on your plan:
| Plan | Available Models |
|---|---|
| Free | GPT-6 Sol, GPT-5.6 Terra, GPT-6 Luna, Claude Haiku 4.5, Gemini 3.7 Flash |
| Hobby and Standard | All 10 core models (including GPT-6 Sol, GPT-6 Luna, Claude Opus 5.5, GPT-5.6 Sol, Claude Opus 5, Claude Sonnet 5, Gemini 3.1 Pro) |
| Pro+ | All 12 models, including GPT-6 Astra and Claude Fable 5.1 |
Training Settings
Configure automatic content updates from the Playground tab's training sources panel:
- Auto-retrain web sources - Daily refresh of website content (Standard/Pro)
- Last trained - Shows when content was last processed
General Settings
Access general configuration from Settings > General.
Agent Name
Change your agent's display name. This appears in the dashboard and can be shown in the chat widget.
Public URL
Your agent's unique identifier used in embed codes and API calls.
Delete Agent
Permanently delete the agent and all associated data. This action cannot be undone.
Design Settings
Customize appearance from the Design tab:
- Colors - Primary, accent, and theme colors
- Position - Widget placement on the page
- Welcome Message - Initial greeting
- Suggested Messages - Clickable conversation starters
- Branding - Show/hide "Powered by" (Standard/Pro)
Security Settings
Configure security from Settings > Security:
- Domain Restrictions - Control which sites can embed your widget
- Rate Limiting - Limit messages per session
- Visibility - Public or private access
Notification Settings
Configure alerts from Settings > Notifications:
- Daily conversations - Email summary of new conversations from the past day
Next Steps
- Test changes in Playground
- Configure security settings
- Set up actions for lead capture and more