Documentation

Text Sources

Add text content directly to train your agent.

Text sources let you paste content directly into your agent's training data. Use this for announcements, policies, or content not available elsewhere.

Adding Text Sources

  1. Go to your agent's Sources tab
  2. Click Text
  3. Enter a Title (helps you identify the source later)
  4. Paste or type your content in the text area
  5. Click Save

The content is processed immediately and becomes available for your agent.

When to Use Text Sources

Text sources are ideal for:

  • Temporary announcements - Holiday hours, maintenance notices
  • Internal policies - Content not published on your website
  • Custom responses - Specific language for certain topics
  • Quick additions - Content you want to add without creating a document

Formatting

Basic formatting is supported:

  • Paragraphs (blank lines)
  • Headers (for organization)
  • Lists (numbered or bulleted)

Keep formatting simple for best extraction and retrieval.

Managing Text Sources

From the Text tab you can:

  • View all text sources with titles
  • Edit content by clicking on a source
  • Delete sources you no longer need
  • Search by title to find specific sources

Best Practices

  1. Use descriptive titles - Makes sources easy to find and identify
  2. Keep content focused - One topic per text source
  3. Update regularly - Remove outdated information promptly
  4. Be concise - Clear, direct content retrieves better

Example Use Cases

Store Hours

Store Hours

Monday - Friday: 9 AM - 6 PM
Saturday: 10 AM - 4 PM
Sunday: Closed

Holiday hours may vary. Check our website for updates.

Return Policy

Return Policy

We accept returns within 30 days of purchase.

To initiate a return:
1. Contact support with your order number
2. We'll send a prepaid return label
3. Ship the item back in original packaging
4. Refund processed within 5-7 business days

Next Steps